Privacy Policy

We are Spicom Web Solutions Inc. (“we,” “us,” or “our”) , a Canadian registered company.Our website address is: https://spicom.com.

What Information We Collect We may collect the following types of personal information from customers who register for our website:

  • Contact information (name, email address, and phone number)
  • Payment information (credit card details, billing address, and payment history)
  • Website usage information (IP address, browser type, and operating system)

How We Use Your Information We may use your personal information for the following purposes:

  • To provide and maintain our website and services
  • To process payments and fulfill orders
  • To communicate with you about our products and services
  • To improve our website and services
  • To comply with legal obligations

Disclosure of Your Information We may disclose your personal information to third parties in the following circumstances:

  • To our service providers, who help us operate our website and provide our services
  • To comply with legal obligations or to protect our rights and interests

Retention of Your Information We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Updates to Our Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Us

This agreement is subject to updates by Spicom web Solutions Inc. if necessary. Spicom web Solutions Inc. reserves the right to update this agreement at any time. We will notify you of any material changes by posting the updated policy on our website.

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at info[@]spicom.com.